Your Docking Drawer Account

At Docking Drawer, customer satisfaction is our top priority. We value our trade partners and are dedicated to supporting your business needs. If your order isn’t perfect, we’re here to facilitate a seamless resolution.

Exchanges

Should you receive a defective or damaged item, please don’t hesitate to contact our Trade Partner Support team within 60 days of purchase. We will expedite the exchange process for the same product and cover all associated shipping costs, ensuring minimal disruption to your projects.

Returns

We understand that project plans can change. If you need to return any unused and undamaged items in their original packaging, you have 60 days from the purchase date. Our process is straightforward and designed to be hassle-free.

For more information or to initiate an exchange or return, please visit our Trade Partner Returns & Exchanges page or contact our dedicated support team. We’re here to ensure your satisfaction and streamline your buying experience. Please don’t hesitate to call or email with any other questions!

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Essential Resources

• Installation videos, spec books and other planning and installation resources are available on our website in formats that are easy to reference or share with your project planners.
• Our Blade Series outlets go beyond the kitchen and bathroom. See how others are powering projects of every kind in our customer project gallery.

Product Updates

• We now offer 65 watt USB-C outlet configurations on all Blade and Blade Duo outlets, which deliver the fastest possible charging speeds for multiple connected devices.
• Our new Safety Disconnect Outlets for appliance garages will cut power to up to 4 appliances whenever the cabinet door is closed, offering an added layer of safety to heat-generating appliances connected inside the cabinet.
• We now offer Hubbel and Point Pod pop-up outlets.

More

• We’ll pay you to share your project with us! Tap the “Get Paid $700” tab to learn more.
• Our team is on deck answering every phone call, email, text and live chat directly in order to offer you the best possible customer support. Need help? Reach out! We’re eagerly awaiting the opportunity to help you power your projects with Docking Drawer.

Turn Your Project Into Ca$h

Share your Docking Drawer project and get paid up to $700 USD. Capture how you're using our products with raw, unedited photos, video clips, or an on-camera testimonial. No editing or professional quality required—just show off your work, be yourself, and have fun. It's a simple way to make your project pay for itself!

You’re in!

Welcome to your Docking Drawer Account. This account has been crafted to enhance your experience and better support your success as a valued customer.

Within your account, you will find essential information, such as order history, order status and tracking information. To make project planning simple, we encourage you to bookmark our planning resources page, which includes our comprehensive spec books, tear sheets and other resources that can be easily printed, referenced or shared with your project planners to make installation a breeze. To make installations a breeze, we highly suggest downloading our installation resources.

Need help? Contact our team directly. We’re just a phone call (866-806-7228) or email (sales@dockingdrawer.ca) away and are eager to help you power your project with Docking Drawer.